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CRM December 2003 Lisa Picarille |
User Buy-In Boosts Sales The revamped version of Siebel 6.5 deployed in 2001 became a must-have for everyone on Cingular's sales force.  |
Fast Company December 2003 James Champy |
Technology Doesn't Matter -- but Only at Harvard Does IT matter anymore? When it comes to innovation, it's more relevant than ever.  |
Insurance & Technology November 26, 2003 George V. Hulme |
Integration Key to Competition While leveraging the value of legacy systems, insurers are turning to Web services and document management to increase efficiencies.  |
Insurance & Technology November 25, 2003 Katherine Burger |
Supporting Growth Via Agent Self-Service First American P&C is taking advantage of Web services and technology from Fiserv SIS to gain efficiencies and speed-to-market.  |
Insurance & Technology November 25, 2003 Johannah Rodgers |
Empowering Employees To Help with Upgrades Royal & SunAlliance realizes significant cost savings with a self-service software change management solution.  |
Insurance & Technology November 25, 2003 Johannah Rodgers |
GE Commercial Leaps A Technology Generation Insurer moves from legacy architecture to an Internet-based product to improve service, business processes.  |
Insurance & Technology November 24, 2003 Katherine Burger |
Turbulence Ahead The history of the Concorde can also be viewed as a cautionary tale for executives who manage and make decisions about technology.  |
Insurance & Technology November 24, 2003 George V. Hulme |
Microsoft Vows Better Security Microsoft promises improved patch management, firewall measures.  |
Wall Street & Technology November 17, 2003 Ivy Schmerken |
New Tool of the Trade Despite compliance scrutiny, instant messaging is a hot communications tool on trading floors.  |
Insurance & Technology October 29, 2003 Greg MacSweeney |
What's your Legacy plan? One thing's for sure: A monolithic approach won't work. Depending on the particular application and platform, insurers' legacy replacement/enhancement strategies vary widely according to the project specifics.  |
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