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CRM
March 5, 2013
Leonard Klie |
Avaya Unveils New Customer Experience Management Tools New solutions provide integrated Web, social media, text, and email customer interaction options.   |
CRM
March 5, 2013
Kelly Liyakasa |
Leads360 Launches Express Solution for SMBs Solution helps prioritize leads and follow-up action. |
CRM
March 6, 2013
Leonard Klie |
Adobe Upgrades Almost Every Aspect of Its Marketing Cloud New enhancements add better campaign management, mobile and social capabilities, analytics insights, and content management. |
CRM
March 2013
Judith Aquino |
The Introduction of Matrix Commerce Delivering a seamless buyer experience is more important than ever. Matrix commerce is the intersection of an omnichannel experience, demand signals, payment technologies, supply chains, and big data. |
CRM
March 7, 2013
Kelly Liyakasa |
Oracle Launches Social Relationship Manager New platform marks one of the first product integrations with Oracle Eloqua. |
CRM
March 5, 2013 |
SAP Updates Customer OnDemand Solution Enhancements enable businesses to create more personalized customer experiences. |
CRM
March 1, 2013
Leonard Klie |
Oracle Releases RightNow Cloud Service Update New features are designed to increase community engagement and improve message relevancy with customers and employees. |
CRM
February 26, 2013
Leonard Klie |
inContact Releases New Version of Cloud Contact Center Software The company expands multichannel offering with Universal Queue, new agent interface, true inbound and outbound blending, and an API-driven cloud ecosystem. |
CRM
February 25, 2013
Judith Aquino |
Eloqua Sets Its Sights on B2C Market Marketers will receive more e-commerce capabilities and continued support for Salesforce.com products. |
CIO
March 4, 2013
Juan Carlos Perez |
SharePoint 2013 Challenges and Questions for CIOs SharePoint 2013 arrives with a new user interface and new collaboration, search, storage and task management features. But gaps remain in areas like social and mobile, and upgrading and governing SharePoint is still rife with challenges. |
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