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CRM
February 5, 2013
Kelly Liyakasa |
HootSuite Integrates with Socialcast Social media management system HootSuite has added enterprise social collaboration platform Socialcast to its app directory, further adding to the buzz around social collaboration being a top IT trend for 2013.   |
CRM
January 31, 2013 |
Genesys Expands Relationship with Salesforce.com Genesys Connect for Salesforce Service Cloud is now available on Salesforce.com's AppExchange. |
CRM
January 28, 2013
James Messer |
Get More From Your CRM -- Add Billing Decrease customer churn by personalizing your billing process. |
CRM
January 24, 2013
Kelly Liyakasa |
Anametrix Launches Plug-in for Excel New feature makes multichannel data analysis and reporting easier for marketers. |
Registered Rep.
February 1, 2013
Megan Leonhardt |
The Mobile Advisor Technology is changing the game for advisors who want more face time |
Registered Rep.
February 1, 2013
Megan Leonhardt |
Ten Tips That Could Prevent Cyber Criminals from Hijacking Client Data As tablet ownership continues to grow -- doubling since 2011 -- and more than half of U.S. consumers owning a smartphone, according to a 2013 Forrester Research report, advisors need to be more vigilant about data security now more than ever. |
Registered Rep.
January 28, 2013
John Kador |
Gallery: Ten Apps that Help Financial Advisors Deliver the Goods Whatever your requirements -- managing accounts, reviewing portfolios, communicating with clients, plotting travel -- there are usually dozens of competing apps from which to choose. |
CIO
February 1, 2013
Stephanie Overby |
6 Hot Offshore IT Outsourcing Markets Offer New Options Typically, when you think offshore IT outsourcing you think, India. However, many emerging countries are getting aggressive offering a variety of perks in order to win new IT outsourcing business. |
CRM
February 2013
Leonard Klie |
Case Management Takes a Dynamic Turn Progressive contact centers can incorporate adaptability, cross-sell and upsell capabilities, social media integration, gamification, and multiple channels. |
CRM
February 2013
Kelly Liyakasa |
Bally Pumps Up Its Image A twice-bankrupt fitness giant revamps its service efforts. |
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