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CIO
November 16, 2012
Stephanie Overby |
IT Robots May Mean the End of Offshore Outsourcing Robotic automation and autonomic systems -- such as those that enable nonengineers to create software or intelligently manage IT infrastructure -- could be an offshore-outsourcing killer.   |
CIO
November 15, 2012
Kristin Burnham |
Social Networks Drive IT Purchasing Process A study by Forrester Research and LinkedIn finds that IT decision makers are turning to social networks for information during all phases of the purchasing process. |
CRM
December 7, 2012
Jim Belosic |
User Involvement Is Key to Building a Social CRM Database Emphasize competition among your customers to increase your access to online user-generated data. |
CIO
December 10, 2012
John Moore |
Cloud Service Brokerages Emerge As New Integrators A cloud service brokerage serves as an intermediary between you and your cloud service provider by aggregating multiple cloud services, integrating then with in-house apps and customizing them to meet your needs. |
Financial Planning
December 1, 2012
Joel Bruckenstein |
Financial Planning 2012 Tech Survey The readers of Financial Planning evaluate the software, hardware, mobile devices and advisory platforms that planners use most. |
Financial Planning
December 1, 2012
Scott Wenger |
After The Storm, The Cloud: Financial Planning's Annual Tech Issue Hurricane Sandy swamps our annual Financial Planning tech issue, leaving us stranded - but we were rescued by technology |
CRM
November 30, 2012
Brian Kardon |
How Will CRM Evolve? Companies like Dell, ADP, EMC, and SunTrust are using the power of predictive analytics to enable their sales teams to focus on the customers most likely to buy. |
CRM
November 30, 2012
Kalkofen & Dettmann |
The Top Six Digital Trends for 2013 These exciting developments could be crucial to your business. |
CRM
December 2012
Kelly Liyakasa |
Is Your Web Site Optimized for Mobile Devices? Reaching customers via smartphones and tablets requires a cross-channel strategy and investment. |
CRM
December 2012
Leonard Klie |
Piecing Together Multichannel Support Cross-channel support starts with connecting the right channels. |
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