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CRM
December 2012
David Myron |
Open Your Doors to Mobile Devices Companies that can enable customers to switch interaction channels seamlessly without losing any customer, product, or company information will, like my family after hurricane Sandy, rebuild for a better tomorrow.   |
CRM
December 2012
Jim Dickie |
Talking About Lead Generation When it comes to making sales, technology is doing double duty. Going forward, technology will continue to play an important role in lead generation and in optimizing the management of those leads as well. |
CRM
December 2012
J. David Lashar |
From Wreckage to Revival Imperatives for CRM leaders in the automotive industry. |
CRM
December 2012
Esteban Kolsky |
What's in a Name? Debating the future of social CRM. |
CRM
December 2012
Kelly Liyakasa |
Commerce Investments Are Set to Surge E-commerce moves beyond Web-store hosting to managing customer data, orders, and inventory across the enterprise. |
CRM
December 2012
Judith Aquino |
Marketing Without Barriers In his new book, The Fusion Marketing Bible, social media strategist Lon Safko challenges marketers to increase the value of their social, digital, and traditional media campaigns by fusing them in innovative ways. |
CRM
December 2012
Kelly Liyakasa |
Salesforce.com Delves Deeper into Social and Mobile Enterprise Dreamforce 2012 draws 90,000 attendees, features a multitude of product updates. |
CRM
December 2012
Kelly Liyakasa |
Telecoms Grapple with Support Inequality Carriers struggle to offer effective service to all customers. |
CRM
December 2012
Judith Aquino |
The High Cost of Paying for Reviews The pressure to keep up appearances is encouraging companies to pay for praise. |
CRM
December 2012
Judith Aquino |
Increased Video, Click Rates Are Good News for e.Republic A media and research company revamps its Web sites with help from Limelight Networks. |
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