Technology Management

Magazine articles on organizing and integrating technology systems.

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CIO October 11, 2012 Thor Olavsrud	Embrace Consumerization of IT and Stop Saying No At CITE Forum, Noah Broadwater, CTO of Sesame Workshop, explains how his IT organization learned to stop being gatekeepers and instead be partners and advocates for the business.
CRM November 15, 2012 Kelly Liyakasa	Zendesk and Magento Team Up in Platform Integration Alliance will drive customer service support for e-commerce sites.
CRM November 15, 2012 Judith Aquino	Zuora Adds Subscription Finance Analytics to Z-Finance Through Z-Finance Open, the Z-Finance application integrates with the products of three analytics vendors and includes partnerships with GoodData, SaaSOptics, and ScoutAnalytics.
CRM November 16, 2012 Mayur Anadkat	Mobile Application Success Strategies A pretty app is nice, but the key is giving customers a reason to come back. Brands should be creating apps with the intention that they will continually evolve and provide functional use to consumers.
CRM November 13, 2012 Kelly Liyakasa	SumAll Adds Instagram Analytics Tool helps companies visualize social, online sales metrics.
CRM November 14, 2012	Genesys Releases Genesys One The solution combines uniquely packaged customer service best practices with Genesys 8 software.
CRM November 12, 2012 Judith Aquino	Attensity Rolls Out Analytics Suite for Product Launches The New Product Introduction solution lets marketers track online sentiment around new releases.
CRM November 13, 2012 Leonard Klie	SAP Puts CRM in the HANA Cloud SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools.
CRM November 12, 2012 Kelly Liyakasa	Enterprise Mobile Apps Market Fueled by Sales, Productivity DoubleDutch rakes in $4 million; other applications pick up steam.
CRM November 7, 2012 Judith Aquino	Eloqua Adds Display Ad Capabilities to Platform AdFocus helps marketers create, manage, and measure paid media, in addition to owned and earned channels.
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