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CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation   |
CIO
November 14, 2012
Lauren Brousell |
5 Things You Need to Know About Smart Cities IT applications such as smartphone apps and cloud-based infrastructure management can be powerful tools for improving the quality of life in urban settings. |
CRM
November 9, 2012
Ravi Vijayaraghavan |
Applying Data Analytics to Customer Interactions A three-part framework for making data work for your business. |
CRM
November 6, 2012
Leonard Klie |
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. |
CRM
November 5, 2012
Judith Aquino |
Moxie Software Joins Forces with Microsoft Customers get joint access to Spaces by Moxie and Microsoft Dynamics CRM. |
CRM
November 2, 2012 |
Contact Centers Are a Growing Industry A GIA report finds an increased focus on efficient customer care and reducing costs are driving the market. |
Commercial Investment Real Estate
Nov/Dec 2012
Dennis LaMantia |
2012's Top Technology In September, Commercial Investment Real Estate asked CCIM members to rate their favorite technology, including tablets, smartphones, apps, and social media. |
CIO
October 29, 2012
Lauren Brousell |
Mobile Payments Are Just a Text Message Away Barclays Bank puts a personal spin on mobile payments with a person-to-person mobile app that lets customers send and receive payments via text messages between iPhone, Android and Blackberry mobile phones. |
CIO
October 1, 2012
Kenneth Corbin |
European Union Outlines New Cloud Strategy, Draws Praise in U.S. European authorities outline a proposal for a single set of rules to harmonize cloud computing among member states, with an eye toward a substantial economic boost. |
CRM
November 1, 2012
Judith Aquino |
Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities. |
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