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CRM
October 2012
Leonard Klie |
In High Tech, Social CRM Is All the Rage Technology vendors tap into social media and online communities to let customers serve one another.   |
CRM
October 2012
Judith Aquino |
SMBs Leap into Marketing Automation CMOs are on pace to spent more on IT than CIOs. |
CRM
October 2012
Judith Aquino |
Diamond in the Rough Gets Tech Savvy A jeweler tracks and streamlines email responses with ToutApp. |
CRM
October 2012
Kelly Liyakasa |
Harry Rosen Mobilizes Luxury Menswear Sales associates use Sage SalesLogix Mobile to connect with customers on a more digital level. |
CRM
October 2012
Leonard Klie |
IVR Gives This Pharmacy a Healthy Boost TalkRx keeps a small, family-owned drugstore chain competitive with national rivals. |
CRM
September 19, 2012
Judith Aquino |
Mass Relevance Unveils The Product Studio Self-serve platform features social media tools and curation settings. |
CIO
September 24, 2012
Tom Kaneshige |
BYOD and Smartphones: Ingram Micro Goes Global After crafting a voluntary global BYOD smartphone policy, Ingram Micro sees a spike in adoption, including a new U.S. mandate. |
CRM
September 21, 2012
Kelly Liyakasa |
Social Media Experimentation to Shift to ROI Justification Collaboration, social marketing have changed customer relationships. Salesforce.com's debut of enterprise file-sharing solution Chatterbox this week at Dreamforce hints at the cloud software company's further foray into powering the social enterprise. |
CRM
September 14, 2012
Kelly Liyakasa |
Unified Unveils SocialConnect Solution The product is aimed at connecting social marketing campaign activity with CRM systems. |
CRM
September 14, 2012
Dan McDade |
Aligning Your Sales and Marketing Processes Two solutions for fixing a 20-year-old problem. |
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