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CRM September 2012 Judith Aquino |
Tread Cautiously with Personalization Retailers can look at customers' locations, past purchases, and even their computer brand to customize content.  |
CRM September 2012 Judith Aquino |
Working from the "Outside In" Forrester Research reveals customer experience insights and analyses.  |
CRM September 2012 Kelly Liyakasa |
Expedia's Corporate Travel Arm Takes an InsideView on Sales Egencia uses sales intelligence solution to identify opportunities and leads.  |
CRM September 2012 Leonard Klie |
Reaching New Heights in Customer Service Altitude's advanced contact center solution helps Al-Jomaih lead the market.  |
CRM September 2012 Judith Aquino |
Uncovering the Impact of Facebook Ads Stylistpick gains social marketing insights and more with Marin Software.  |
CRM August 31, 2012 Patrick Dorsey |
Move from Social Media to Social CRM Five ways to bring your business up to speed.  |
Registered Rep. August 30, 2012 Lauren Barack |
Data Overload The amount of data that financial firms are required to keep is piling up. Storing it is easy. But finding what you need gets harder and harder.  |
CRM August 28, 2012 Judith Aquino |
Indicee Unveils Indicee Analytics for Salesforce Chatter New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.  |
CIO August 30, 2012 Kim S. Nash |
CIO Pay Tied to Overall Business Success Our exclusive research reveals how much top-tier CIOs' compensation rises and falls with their companies' fortunes.  |
CIO August 30, 2012 Maryfran Johnson |
Why Some CIOs Earn the Big Bucks CIOs can earn big time bonuses when their businesses meet financial goals. Our editor in chief weighs in on our exclusive research into CIO pay.  |
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