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CRM
August 17, 2012
Dan Schleifer |
Extending the Definition of Social CRM Improving conversations should be a key element   |
CRM
August 14, 2012
Judith Aquino |
The Future of CRM According to Vendors Execs share thoughts on customer trust, brand experience, and social CRM. |
CRM
August 7, 2012
Kelly Liyakasa |
CDC Software, Consona Merge to Form Aptean Enterprise application providers call ERP, CRM solutions complementary. |
CRM
August 6, 2012
Judith Aquino |
Awareness Adds Scoring to Social Marketing Automation Suite New features let users define their own segmentation rules and more. |
CRM
August 7, 2012
Kelly Liyakasa |
Companies Expect Big Data to Significantly Impact Sales Many feel access to a variety of data sources can also mean missed opportunities, report finds. |
National Defense
September 2012
Dan Parson |
Pentagon Struggles to Integrate Smartphones, Create Mobile Workforce Pentagon officials got a lesson in what happens when their sluggish acquisition practices go up against the commercial market's swift innovation. |
CRM
August 3, 2012
Leonard Klie |
HP Launches A CRM Consulting Service HP Transformation Services-Customer Engagement Management is designed to help improve operational efficiency in the contact center. |
CFO
August 1, 2012
David Rosenbaum |
Digging Out from Big Data Unstructured data is piling up in corporate computers, making compliance and other tasks far more difficult. |
CFO
August 1, 2012
Josh Hyatt |
Putting Social Networks to Work Companies are finding real economic value in cooperation and social media. The rise of internal networks and social-media tools makes far-flung collaboration increasingly feasible. |
On Wall Street
August 1, 2012
Todd Colbeck |
Taking Your Office Paperless Are you using a typewriter or PC in the workplace? If you are using a typewriter, you can skip this article. If you are using a PC, it is time to digitize your business. |
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