| Old Articles: <Older 10871-10880 Newer> |
|---|
 |
CRM
August 2012
Leonard Klie |
AT&T Turns to Video to Cut Call Volume Videos explain bills to customers so call center agents don't have to.   |
CRM
August 2012
Leonard Klie |
CRM Comes to Campus at a Frantic Pace Colleges and universities are starting to use CRM solutions to manage relationships with students at every stage. |
CRM
August 2012
Kelly Liyakasa |
With More Data Comes More Complexity Companies need to align their metrics with functional issues and corporate goals when deciphering big data. |
CRM
July 20, 2012
Dan Schleifer |
Beyond CRM: Improving Sales Process Execution Differentiating between a sales process and CRM is the first step. |
CRM
July 30, 2012
Judith Aquino |
BlogFrog Launches Influencer Marketing Platform New platform lets marketers identify influential bloggers by topic, vertical market, consumer reach, and more. |
CIO
July 27, 2012
Chris Kanaracus |
5 Things You Need to Know About Social Analytics It's a big business that's matured a lot in recent years. Is your company doing as much as it can to take advantage of new data streams? |
HBS Working Knowledge
July 30, 2012
Carmen Nobel |
How technology adoption affects global economies Harvard Business School Associate Professor Diego A. Comin was motivated by reading Guns, Germs, and Steel, Jared Diamond's 1998 Pulitzer Prize-winning book that explores the historical hegemony of Western Europe through the lens of technology and geography. |
CIO
July 27, 2012
Lauren Brousell |
3 Steps to Creating an Innovation-Friendly Workplace Frank Wander, founder of the IT Excellence Institute and a former Fortune 250 CIO, shares his best practices for fostering innovation among your IT ranks |
CRM
July 20, 2012
Tijl Vuyk |
The Trouble with CRM Bridging silos to provide a better customer experience. |
CIO
July 27, 2012
Kim S. Nash |
CIO 100 Award-winners Are 'Risk Busters' Many of the honorees in the 25th annual CIO 100 awards program are using IT innovation to reduce risks that threaten employees, customers and entire business models. |
| <Older 10871-10880 Newer> Return to current articles. |
