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Financial Planning
May 1, 2012
Joel Bruckenstein |
Tech Tools: Stripped-Down App A consensus is growing in the planning industry that customer relationship management software is essential to running a successful practice.   |
CRM
May 2012
Kelly Liyakasa |
Game On! The things that make games so compelling can equally make employees, partners, [and] customers addicted to your B2B or B2C offering. |
CRM
May 2012
Michele Masterson |
Natural Language Understanding Grows Up The bar has been raised for technologies that not only hear, but understand too. |
CRM
May 2012
David Myron |
Going Against the Grain with Gamification and NLU To stand out from the crowd, companies don't always have to rely on technology. When it comes to marketing and advertising, the right message can set a company apart from its competitors as well. |
CRM
May 2012
Keith Dawson |
Giving a Voice to the Contact Center With their direct access to customers, service departments can offer valuable strategy insights. |
CRM
May 2012
Robert Wollan |
Knowing Your Customers in the Digital Age New technologies mean new challenges. |
CRM
May 2012
Donna Fluss |
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. |
CRM
May 2012
Marshall Lager |
Train Your Customer Muscle If business tasks are not as natural as breathing, your business will suffocate. |
CRM
May 2012
Leonard Klie |
CRM Gets More Professional Service providers respond to changing market conditions with greater CRM deployments. |
CRM
May 2012
Kelly Liyakasa |
Greater CRM Adoption Predicted A surge in cloud-based and multichannel customer interaction contributes to the uptick, but obstacles remain. |
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