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CIO
March 20, 2012
Thor Olavsrud |
How to Be Ready for Big Data Big Data is coming, but for most organizations it's three-to-five years away. That doesn't mean you shouldn't prepare now. Analyzing Big Data will require reference information like that provided by a semantic data model. And once you mine the data, you need to secure it.   |
CRM
April 17, 2012 |
Social Media Is Impacting Today's Contact Centers Frost & Sullivan research finds that most firms are still struggling with how to contact customers via this medium. |
Fast Company
May 2012
Neil Janowitz |
Home Depot Innovates Customer Checkouts The Home Depot deploys an array of creative checkout options designed to hustle customers out the door faster. |
CRM
April 12, 2012
Judith Aquino |
Bazaarvoice Announces New Integrations, Product Capabilities New partnerships with Responsys and SAP and expanded social data offerings |
IndustryWeek
April 18, 2012 |
Business Intelligence Gets Smart and Goes Mobile BI systems bring data down to the devices to help users do more, faster with less. |
CRM
April 13, 2012
Ora Solomon |
10 Tips for Adapting Your Web Site for International Customers Why an English-only Web site won't cut it. |
CFO
April 15, 2012
David Rosenbaum |
No Resumes Required A cloud-based hiring tool does away with the paper chase. |
CFO
April 15, 2012
David Rosenbaum |
Putting People First Analytic tools are only as good as the people who use them. |
CRM
April 12, 2012 |
Performance Marketing Technology Allows Brands to Track Social Media to Point-Of-Sale Performance Horizon Group's 'ExactView' offers U.S. brands true understanding of their digital campaign ROI. |
CRM
April 9, 2012
Judith Aquino |
SAP Goes After Predictive Analytics Software Market New software offers advanced analytics, integration capabilities |
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