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CRM April 3, 2012 |
inContact Extends Its Cloud Platform The platform is expanded to include more reporting, scripting, and integrations.  |
CRM April 5, 2012 |
Clickatell Launches Mobile Marketing Platform for SMBs This web-based service features eight tools to reach today's mobile consumers.  |
CRM April 6, 2012 Leonard Klie |
Salesforce's Desk.com Offers Business Analytics and Reporting Tools Business Insights features reports, dashboards and data collection tools to help SMBs understand their businesses.  |
Registered Rep. April 10, 2012 Lauren Barack |
LoJack Your Mobile Device Whether it is for convenience, control or simply a lack of other options, many reps are increasingly using their personal phones and tablets for business. That potentially puts a lot of sensitive client data into small devices that can be stolen.  |
CRM March 29, 2012 |
StrongMail Adds Pinterest Sharing to Customer Acquisition Solution StrongMail's referral marketing platform now allows consumers to share images via Pinterest.  |
CRM March 27, 2012 |
Zoho Expands Mobile Apps for CRM, Projects and Docs The company adds Zoho Projects for iPhone, Zoho CRM, and Zoho Docs for Android.  |
CRM March 23, 2012 |
Calabrio Advanced Recording Selected for Cisco's SolutionsPlus Program The program makes it easier for Cisco enterprise and contact center customers to improve performance through advanced Calabrio recording applications with Cisco MediaSense.  |
CRM April 2012 Kelly Liyakasa |
The New Sales Toolkit Fixing a sales process has never been easier.  |
CRM April 2012 Donna Fluss |
Using Social Media for Customer Service Are you reaping the benefits of this valuable resource?  |
CRM April 2012 Esteban Kolsky |
The Big Three The big problems in CRM are not solved by deploying software and changing a few processes. They require a lot more than that to be solved.  |
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