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CRM March 2012 Donna Fluss |
The Argument for Desktop Analytics This new IT sector offers visibility, real-time guidance, and process automation.  |
CRM March 2012 Leonard Klie |
Being Hospitable Means Being Social Hotel chains open communities to communicate with guests.  |
CRM March 2012 Kelly Liyakasa |
Turning Business Into Pleasure As enterprises turn to gamification, measurable action, reputation, and incentives are all part of the equation.  |
CRM March 2012 Leonard Klie |
Who Benefits from QR Codes? 2D bar codes are a great marketing strategy, at least in theory.  |
CRM February 21, 2012 Leonard Klie |
Avaya Spotlights Healthcare Technology Innovations The company introduces collaboration solutions to improve care coordination, patient interaction, and remote home-based patient care.  |
CRM February 21, 2012 |
SAS Acquires aiMatch SAS acquisition brings advanced analytics to the digital advertising industry.  |
CIO February 29, 2012 Maryfran Johnson |
Why CIOs Should Get Out More Facetime with customers can yield real business wins driven by IT. What are you waiting for?  |
CIO February 29, 2012 Michael Friedenberg |
Why Smart CIOs Channel Steve Jobs While there are many things to question about Jobs' approach to business, you can't argue with his knack for melding tech and design. Is it time to bring back the importance of the user experience?  |
CIO February 29, 2012 Chris Kanaracus |
Infor Refreshes Its Lineup for 'Micro-Vertical' Industries The third-largest ERP vendor takes a stale product line and adds a dose of innovation  |
CRM February 24, 2012 Vijay Muthupalaniappan |
Build a Great Customer Experience Using Your CRM Platform Extract, engage, entice.  |
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