Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 10531-10540 Newer>

CRM December 30, 2011 Shamez S. Dharamsi	Increase the Power of Your CRM Tools with Outsourcing Delegate 'lower-value' duties for a better ROI.
The Motley Fool January 4, 2012 Chris Hill	Why Microsoft's Next Act Could Be Bigger Than You Think Niko Waesche is a venture capitalist, entrepreneur, and author. In this audio interview he discusses the growing power of cloud computing, what it means for companies like IBM and salesforce.com, and why it could be Microsoft's next great opportunity.
CIO January 4, 2012 Mark Rowh	Smart Grid Security Inadequate, Threats Abound As the Stuxnet attack shows, malicious hackers "clearly have the upper hand" over power grid systems, a new study says. A lack of strict standards and a hodgepodge of products have created today's chaotic state of utility cybersecurity.
CRM December 23, 2011 Peter Mollins	Staying in Control: Managing Sales and Marketing Documents Document management tools allow teams to access, store, and collaborate content from the public or private cloud.
CIO January 1, 2012 Maryfran Johnson	CIOs Are in an Anxious State This year's State of the CIO survey data depicts mismatched priorities between IT and business leaders.
CRM January 2012 Donna Fluss	Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy.
CRM January 2012 Donna Fluss	Speech Analytics in the Voice of the Customer Era A valuable application increases its role.
CRM January 2012 Leonard Klie	Are CRM's Worst Years Behind It? Cloud technologies and social networking will drive future demand.
CRM January 2012 Leonard Klie	Customer Service Is a Complex Ecosystem As more communication channels become available, running contact centers has become increasingly complex.
CRM January 2012 Leonard Klie	Caber Sure Fit Has Sales Growth Covered The Canadian home decor and furniture-protection products provider gains a 28 percent sales increase with Sage SalesLogix.
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