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CRM
January 2012
Leonard Klie |
Yahoo! Search Yields a Better Sales Tool The Internet search firm's new sales portal is built around Salesforce's Force.com and Chatter platforms.   |
CRM
December 21, 2011
Judith Aquino |
OneReach Releases Multichannel Automated Solution for SMBs Platform lets users reach customers via voice, email, text messaging, and social media. |
CRM
December 16, 2011
Alan Trefler |
Dragging the Conversation Back to the Customer Companies need to apply customer centricity to business and technological innovation. |
CRM
December 14, 2011
Judith Aquino |
ClickSquared Joins Forces with Offerpop Alliance gives marketers integrated social campaigns |
CRM
December 15, 2011 |
Pardot Gives Marketers New Campaign Analysis Tools Free reports powered by GoodData illustrate opportunities to improve lead flow. |
CRM
December 13, 2011
Kelly Liyakasa |
Cisco Unified CCX Gets Cross-Channel Upgrade eGain adds its multichannel software, opening the Cisco platform to mid-market firms. |
CIO
December 16, 2011 |
Scottrade's Bank Forged a Non-Banking Customer Experience Through a CEO-CIO Partnership The goal was online banking at brokerage speed with seamless integration of platforms |
CIO
December 16, 2011
Martha Heller |
Doing Reorganization Right With IT departments restructuring everywhere, CIOs must make sure that change is helpful, not confusing |
CIO
December 15, 2011 |
New Year's Resolutions 2012 IDG Enterprise CEO Michael Friedenberg shares his top ten resolutions for 2012. |
CIO
December 15, 2011
Weiss & Drewry |
Three Easy Ways to Get Better at the Hard Stuff Soft skills are important too -- especially in hard times, when leaders must be more open and engaged |
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