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CFO December 1, 2011 David Rosenbaum |
CFOs and CIOs: Can We Talk? The CFO-CIO relationship is becoming increasingly bumpy. Executives who have worked in both finance and technology offer advice on smoothing things out.  |
Financial Planning December 1, 2011 Joel Bruckenstein |
Tech Survey From iPads to Androids to cloud providers, technology evolves oh-so-fast, and FP's annual tech survey reveals that advisor technology usage is changing rapidly too.  |
Financial Planning December 1, 2011 Scott Wenger |
Smile, the Forecast is Cloudy If understanding which technology most appeals to financial planners - and why - is of value to you, there's a treasure trove of intriguing and industry-shaping stats awaiting you.  |
CRM December 2011 Leonard Klie |
Can Voice Biometrics Hack Computer Security? Speech technology can protect customer data against small-scale attacks.  |
CRM December 2011 Marshall Lager |
Past Is Prologue We look at the major events of this year for hints of what's to come.  |
CRM December 2011 David Myron |
Voicing the Future As 2011 draws to a close, we're focusing our attention on the events of the year and how they could influence 2012 for technical management of customer relations.  |
CRM December 2011 Jim Dickie |
Sales Collaboration: Can I Get a Little Help Here? Keeping pace in a changing world is difficult. So what can companies do to make that easier? They can make the right types of investments in sales collaboration CRM solutions.  |
CRM December 2011 Donna Fluss |
Using Social Media for Customer Service Is a Strategic Imperative Protect and enhance your company's image.  |
CRM December 2011 Carolyn Baird |
Customer Intimacy Redux in the Digital Ecosystem Fusing CRM and social media is key.  |
CRM December 2011 Denis Pombriant |
CRM Idol, Reviewing the Review Lessons from the winners: go big, aim high.  |
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