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CIO
November 30, 2011 |
Making Better Business Decisions How CIOs are positioning business intelligence to create value for users and their companies   |
CRM
November 30, 2011
Judith Aquino |
Salesforce Takes Enterprise Social Media Marketing to the Cloud Radian6 Social Marketing Cloud lets companies monitor 150 million sources of social media conversations and more |
CIO
November 28, 2011
Kim S. Nash |
Rules of Engagement How Shell gets 11 vendors to play nicely together |
CIO
November 28, 2011
Stephanie Overby |
AmEx Helps Customers Cash In On Foursquare Credit card issuer American Express looks to turn location-based social network Foursquare into a new revenue stream with cash incentives for customers. |
CIO
November 28, 2011
Kim S. Nash |
The Inside Story of Why Puma Dumped Four Cloud Vendors for One Puma simplified its cloud strategy and saved money by consolidating from using four cloud vendors down to just one. Here's what they did and why they did it. |
CIO
November 28, 2011
Michael Hugos |
Big Data Can Yield Extra Profit Using real-time data, instead of intuition, helps you meet the evolving needs of your high-value customers and earn an agility dividend |
CRM
November 25, 2011
Jake Freivald |
How to Deepen Customer Trust Give your clients an information-packed experience |
CIO
November 1, 2011
Cindy Waxer |
Tap the Social Media Stream for Competitors' Secrets Savvy companies are monitoring Facebook, Twitter and LinkedIn to pick up valuable competitive intelligence about their rivals' product specs, pricing, finances and dissatisfied customers. |
CIO
November 29, 2011
Peter Sayer |
EU Seeks to Simplify Cross-Border Data Protection Compliance Companies will be able to negotiate pan-European agreements with a single authority, rather than country by country as now. |
CRM
November 18, 2011 |
LiveOps Integrates Twitter with the Cloud Contact Center Social media connectivity highlights the latest additions to the company's cloud-based platform. |
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