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CRM
November 2011
Leonard Klie |
IVR Investment Pays Off at Australian Bank Westpac Group installs Holly Connects platform to address customer service woes.   |
CRM
November 2011
Brittany Farb |
Refer-a-Friend Program at Root of Big Hair Growth Folica, a purveyor of hair products, partners with Extole to drive customer advocacy by offering special deals. |
CRM
October 24, 2011 |
iContact Launches Social Media Product As Part of Digital Marketing Platform Businesses can now perform social media marketing, scheduling, and analytics along with email marketing from the same application. |
CIO
October 18, 2011
Stephanie Overby |
H-1B Visa Processing Delays Threaten IT Project Success The U.S. government's increased scrutiny of guest worker visa programs is leading to lengthy delays in processing IT outsourcing companies' applications for H-1B and L-1 visas. These delays are making it even more difficult for some IT groups and outsourcing providers to complete projects on time. |
CIO
October 14, 2011
James Niccolai |
US Companies Pushed to Disclose Cyberattacks New guidelines from US regulators throw a spotlight on disclosure of cyber-incidents. |
CIO
October 12, 2011
Tom Kaneshige |
iOS 5 Meets the Enterprise CIOs will enjoy the new controls in iOS 5 for enterprise management of iPhones and iPads. |
CFO
November 1, 2011
Scott Leibs |
Talent, Quantified As technology eliminates more and more jobs, the workers who remain become more valuable. |
CIO
October 31, 2011
Maryfran Johnson |
How Pfizer's CIO Led a Transformation of the Business Pharmaceutical giant Pfizer is using IT to drive new business. |
CIO
October 31, 2011
Lauren Brousell |
Forrester Survey Suggests Execs Driving Push for BYOT According to Forrester's `State of the Workforce' survey, execs are driving the need for BYOT programs and greater mobility while the younger workforce is still largely tethered to the office. |
CIO
October 31, 2011
Weiss & Drewry |
The Secret to Forging Valuable Partnerships The CIOs of Kaiser Permanente and Procter & Gamble know a thing or two about the value of true strategic partnerships and how to build them. |
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