| Old Articles: <Older 10361-10370 Newer> |
|---|
 |
CRM
September 23, 2011
Jason Breed |
Preparing the Enterprise for Social Media Ten steps from the front lines. Executives are reeling with the fact that social media is beginning to affect their businesses.   |
CRM
September 16, 2011
Michael Brito |
From Social Brand to Social Business Organizations need to be smart and think long term. From the outside looking in, most wouldn't recognize and understand the challenges that social media has created in the enterprise. |
CRM
September 14, 2011 |
SilverPop Launches New Email Marketing Offering Publish-to-Social lets users post details of email marketing projects to social media sites. |
CRM
September 9, 2011 |
Live Chat Software Is Now Integrated with Microsoft Dynamics CRM Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version. |
The Motley Fool
September 13, 2011
Rich Smith |
ExlService Holdings Shares Got Crushed: What You Need to Know Shares of back-office operations outsourcer ExlService Holdings got whomped Tuesday, down 10% at one point before closing the day just shy of an 8% loss. |
CIO
September 12, 2011
Kathleen Carr |
One CIO Shares the Secrets to Successful IT Transformation David Banks, the first CIO ever at Cumberland-Gulf, kept asserting the importance of the CIO role while accelerating the company's IT transformation. |
CRM
September 2, 2011
Duke Chung |
Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience. |
CRM
August 24, 2011
Leonard Klie |
Alcatel-Lucent Unveils a New Strategy for Genesys Genesys Mobile Customer Engagement Strategy evolves companies from transactional, service-only apps to mobile customer conversations. |
Information Today
September 1, 2011 |
CIOs Surveyed Say Workplace Communication Will Favor Real-Time Tools More than half (54%) of chief information officers interviewed recently said real-time workplace communication tools will surpass traditional email in popularity within the next 5 years. |
CRM
September 2011
Leonard Klie |
WFO Hears The Voice of the Customer Workforce optimization suites broaden their focus beyond the company |
| <Older 10361-10370 Newer> Return to current articles. |
