Technology Management

Magazine articles on organizing and integrating technology systems.

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IndustryWeek August 17, 2011	Operational Excellence and Customer Intimacy in Real Time Mobile technologies are helping manufacturers innovate and manage today's challenges while setting the stage for ongoing improvements in customer engagement, profitability and cost efficiency in the years to come.
IndustryWeek August 17, 2011	Laser Cutting Gains Ground As firms update cutting technology, fiber and CO 2 lasers get a big boost.
CRM August 11, 2011 Brittany Farb	Chico's Selects SAS Social Media Analytics To Understand its Customers Collaboration will aid in acting on social media data.
Fast Company August 8, 2011 Robert Fabricant	The New Political (Smartphone) Platforms Platform strategy has become the new way technology companies set their agenda.
National Defense September 2011 Stew Magnuson	Proponents Optimistic That Interoperable Public Safety Network Bill Will Pass Heather Hogsett, director of the National Governors Association's homeland security and public safety committee, said legislation has a better chance of passing this year.
National Defense September 2011 Stew Magnuson	Cyber-Espionage Against U.S. Firms More Widespread than Previously Thought That foreign adversaries are using computer network vulnerabilities to steal military data from the U.S. government and its contractors is well known and hardly surprising.
CRM August 2011	The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders.
CRM August 2011	The 2011 CRM Elite Sometimes, cutting costs and streamlining operations are the impetus behind a CRM investment. Here are examples of successful implementations.
CRM August 2011 Barton Goldenberg	Overcoming Skepticism to Exploit Social CRM Many executives fear a healthy two-way conversation with customers.
CRM August 2011 Leonard Klie	Changing the Channel Research reveals how consumers will contact customer service within the next two years
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