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Bank Technology News July 2011 Shane Kite |
Credit Union Speeds Backups Transitioning from physical servers with tape backup to virtualized servers replicated to a storage-area network at a disaster-recovery site caused delays immediately.  |
Bank Technology News July 2011 Howard Rubin |
IT Austerity Is A Mistake With the intensity of technology in banking, it should be clear that the innovation "engine" of the sector must have continued funding and is the ultimate competitive focus.  |
Bank Technology News July 2011 Keith Button |
Dodd-Frank, The Fed, and IT The law's a sleep-depriver for COOs right now, but CIOs should keep an eye on how the Fed's new duties will guide tech policy.  |
CRM July 2011 Denis Pombriant |
Gas Prices Fuel UCS, Web Conferences The need to reduce travel spurs front-office solutions.  |
CRM July 2011 Zach Hofer-Shall |
Rx for Social Intelligence Center If you are considering implementing a social intelligence command center or are piloting a program, these practices can help ensure success.  |
CRM July 2011 Leonard Klie |
Just the Facts? Not Really Many firms use analytics data inconsistently and rely on personal experiences when engaging customers.  |
CRM July 2011 Koa Beck |
Utility Giant Re-Energized A major American energy company uses a customized sales program to cross-sell its way to higher profits.  |
CIO June 30, 2011 Michael Friedenberg |
Know Who Your Customer Is To grow their businesses, companies need a deeper focus, not a broader reach.  |
CIO June 29, 2011 Maryfran Johnson |
Why Personal Leadership Style Matters When Disaster Strikes CIOs say helping workers cope is key to recovery.  |
CIO June 29, 2011 Adam Hartung |
Time to Put Your Money on Mobile If you're not shifting your IT budget into the mobile Web, you're at a competitive disadvantage.  |
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