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InternetNews
June 1, 2011 |
Apple Patches OS X for MacDefender After weeks of mixed signals, Apple issues an update for MacDefender malware.   |
CRM
June 2011
Leonard Klie |
Peer Power Online communities foster customer loyalty by doing what traditional contact centers cannot. More companies are adopting social community platforms as a form of customer service and are garnering more tangible results. |
CRM
June 2011
Jim Dickie |
Mobile CRM: The Quiet Explosion Growth is sparked by the iPad's popularity among businesses and the ability to send actionable insights to sales reps |
CRM
June 2011
Donna Fluss |
New-Gen WFM Solutions Make a Real Difference Many contact center offerings require a trade-off between accuracy and ease of use. |
CRM
June 2011
Koa Beck |
Can Mobile Help Clarify Confusion Over Reforms? Healthcare reform has thrown everything up for question. |
CRM
June 2011
Brittany Farb |
Reigniting Fireclay Tile's Outdated Flame Transition to Salesforce CRM brings savings, ease of use. |
CRM
June 2011
Leonard Klie |
Rural Arizona Drives Home Service Pinal County speeds responses and cuts costs by switching from a hosted to an on-premises contact center suite. |
Bank Technology News
June 2011
John Adams |
Real U.S. Action on EMV Domestic momentum will necessitate major bank IT projects industry-wide to accommodate EMV card processing and authentication. |
Bank Technology News
June 2011
Michael Sisk |
A Dictator by Any Other Name ... Vendors are rolling out software that applies algorithms and analytics to identify persons of interest. |
Bank Technology News
June 2011
Kate Fitzgerald |
Michaels Recovers From POS Fraud Damage from recent PIN-pad tampering at Michaels Stores, which occurred over a three-month period ending in May, appears to have been contained. |
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