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Bank Technology News May 2011 Michael Sisk |
RBC Gets in Touch With Customers One element of branch design growing fast in popularity is touch-screen technology, which is intended to give customers an intuitive, relaxed way to find financial information on their own.  |
Bank Technology News May 2011 Shane Kite |
U.S. Bank to Boost Its Mobile IQ The Minneapolis-based bank is also stepping up its use of mobile data business intelligence to target sales and personalize customer service.  |
Bank Technology News May 2011 John Adams |
Reining In Mobile Data Bank IT execs don't have to be control freaks to worry about the rapidly multiplying risks that result from the use of mobile devices outside the firewall by both executives and consumers.  |
Bank Technology News May 2011 Shane Kite |
Gaming Overdraft Vendors and banks are trying to turn compliance with recently revised FDIC guidance on customer overdraft notifications into new revenue opportunities for banks.  |
Bank Technology News May 2011 Jeremy Quittner |
Banks to Lead U.S. Online ID Strategy Banks and other payment providers are expected to take a leading role in the White House's revised strategy for securing consumer identities online.  |
Bank Technology News May 2011 Shane Kite |
Union Centralizes Vetting The decision to replace Union Bank's old homegrown vendor contract management system to better administer some 10,000 separate vendor contracts was "easy," says Cath Whistler, Vice President and manager of contracts management at the San Francisco-based bank.  |
Bank Technology News May 2011 John Adams |
Time to Upgrade Payment Interfaces User experience isn't just for consumers; corporate banking customers care about it, too.  |
Bank Technology News May 2011 Penny Crosman |
Identity Crisis President Obama's answer to the online-identity crisis is a government agency to oversee universal online credentials issued by private firms such as banks.  |
InternetNews April 29, 2011 |
Mozilla Firefox 4.0.1 Fixes 14 Vulnerabilities The first Firefox 4 security update is now available, patching a long list of critical memory corruption flaws.  |
The Motley Fool April 29, 2011 Roger Friedman |
Customer Service Moves to the Cloud inContact CEO Paul Jarman hopes his company can convince companies to eschew expensive equipment and traditional call centers.  |
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