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CRM
April 2011
Denis Pombriant |
An Unlikely Pairing: Analytics and Video These technologies will play a bigger role in everyday business processes and mobile devices.   |
CRM
April 2011
Ian Jacobs |
Hosted Contact Centers Poised for Growth Purse strings loosen on capital spending, which may bring rapid deployments. |
CRM
April 2011
J. David Lashar |
Marketing Beyond the Cloud Technology and strategy convert customer interactions into actionable insight. |
CRM
April 2011
Leonard Klie |
Savings Follow BlueCross BlueShield to Tennessee Nexidia's QuickStart helps health insurer reduce call times and volume and improve self-service on the Web. |
CRM
April 2011
Leonard Klie |
Cincy's Zoo Goes Ape for IBM Cognos solution leads to 50,000 new visits and revenue growth. |
InternetNews
March 31, 2011 |
Report: Nearly Half of Vulnerabilities Left Unpatched IBM's X-Force 2010 Trend and Risk Report details a 27 percent rise in vulnerabilities, with nearly half left unpatched by year's end. |
CRM
March 28, 2011
Koa Beck |
Forrester Deems Web Content Management "Alive and Well" Forrester Research determined that many companies are planning to invest heavily in WCM with plans to use other technologies in conjunction. |
InternetNews
March 29, 2011 |
Is McAfee.com Insecure? Security researchers publicly expose vulnerabilities on McAfee's website. |
Investment Advisor
April 1, 2011
Dan Skiles |
How Good Is Your Phone System? New technology has made the humble telephone a powerful tool |
Bank Technology News
April 2011 |
Greener Pastures Here's a look at IT sustainability achievements and milestones reached by banks. |
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