Strategy & Management

Magazine articles on business strategy, management and leadership.

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CFO December 1, 2006 Alix Nyberg Stuart	Should You Buy D&O ASAP? Directors' and officers insurance rates have dropped, but recent settlements may swing the pendulum in the other direction.
CRM December 1, 2006 Marshall Lager	Allconnect: Making Convenience Convenient A brief but thorough evaluation process led the company to select HyperQuality, a call center monitoring company focused on quality assurance.
CRM December 1, 2006 Colin Beasty	Secret of My Success: A CRM Manufacturing Makeover J&H Machine Tools decides it's time to renew its out-of-date CRM system.
CRM December 1, 2006	The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc.
HBS Working Knowledge December 1, 2006 Jim Heskett	How Important Is Quality of Labor? And How Is It Achieved? By understanding labor quality, can we better confront anxieties about outsourcing and immigration?
The Motley Fool December 1, 2006 S.J. Caplan	Norway Says "No Way!" The Norwegian state pension fund blacklists naughty corporations. Wal-Mart, Honeywell, and Lockheed Martin all make the list. Investors, don't take the country's socially responsible stance lightly.
CRM December 2006 Marshall Lager	The New World of Sophistication From mashups and analytics to melanges and intimacy, in the coming year CRM's evolving opposable thumbs will add dexterity to business processes.
CRM December 2006 Barton Goldenberg	Getting Executive Buy-In: A Pocket Guide Don't take it for granted, define the CRM initiative's goals from the jump, and closely link the organization's business direction to the initiative.
BusinessWeek December 11, 2006 Michelle Conlin	Smashing The Clock No schedules. No mandatory meetings. Inside Best Buy's radical reshaping of the workplace.
BusinessWeek December 11, 2006 Jena McGregor	Flextime: Honing The Balance Many companies are revamping their flextime policies.
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