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Fast Company September 2006 Alan Deutschman |
The Enlightenment of Richard Branson In a world where companies routinely bedevil customers, the Virgin chief is an angel, because he truly puts customers first.  |
Fast Company September 2006 David Lidsky |
Basic Training There are no shortcuts on the road to a great experience.  |
Fast Company September 2006 |
It's 11 O'Clock. Do You Know What Your Customers Are Worth? Executives are more clueless than ever about the financial implications of their customer strategies.  |
Fast Company September 2006 Jennifer Reingold |
Burton Snowboards Burton Snowboards has an estimated market share of 30% to 35%, up 10 percentage points in five years. Burton has done that with overzealous attention to its customers.  |
Fast Company September 2006 David Lidsky |
Life Time Fitness This gym operator finds ways to broaden what a health club can be and uses a business model that works to reinvent a market.  |
Fast Company September 2006 Danielle Sacks |
MAC Cosmetics MAC insists on nurturing its artists to be spontaneous coconspirators with its customers, and keeps them sharp with exercises in improvisation and lessons in neurolinguistics. This approach translates into sales.  |
The Motley Fool August 31, 2006 Jack Uldrich |
Google's Inconvenient Truth Could recent deals signal the search engine's intent to eventually rival TV? Investors, take note.  |
The Motley Fool August 31, 2006 Rick Aristotle Munarriz |
G Is for Google PBS stands for Pretty Big Sponsor when it comes to Google. Thanks to Google's breadth of advertisers and its contextual prowess, PBS is getting sponsors that are pretty spot-on.  |
HBS Working Knowledge August 30, 2006 Bebchuk & Khurana |
The Compensation Game Do CEOs deserve "star" compensation? Or are they benefiting from a "market myth"?  |
The Motley Fool August 30, 2006 Rick Aristotle Munarriz |
Apple Googles for Greatness The Mac maker taps Google's CEO for its board. This is just one more way for Google to draw a thicker battle line against Microsoft.  |
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