Strategy & Management

Magazine articles on business strategy, management and leadership.

Old Articles: <Older 8041-8050 Newer>

CFO July 1, 2006 John Edwards	Thinking Inside the Boxes Global supply chains must now address government logistics mandates, a post-9/11 legacy that is only becoming more complex.
CFO July 1, 2006 Laura DeMars	Heavy Vetting Boards of directors now want to talk to would-be CFOs -- and vice versa.
CRM July 1, 2006 Lior Arussy	Embrace Complexity Avoid paying the price of oversimplified customer interactions. The ability to increase customers' repeat business and achieve corporate profitability is directly linked to the ability to embrace and design your business for complexity.
CRM July 1, 2006 Collins, Dahlstrom & Singer	Customer Segments Matter Executing segment-based strategies requires organizational change and a significant reorientation of planning and performance management processes. Taking the plunge will catalyze a closer relationship between the company and its customers.
CRM July 1, 2006 Marshall Lager	My Pet Project A humorous look at making business relationships warm and fuzzy.
CRM July 1, 2006 David Myron	Why Nicaragua? The Nicaraguan government is betting that U.S. companies will opt for educated, bilingual call center agents for an average wage of $2.35 per hour, which is even lower than India's average agent hourly wage.
CRM July 1, 2006 Colin Beasty	Required Reading: To Lead, Know Where to Go An interview with Rob Goffee and Gareth Jones, authors of Why Should Anyone Want to Be Led by You? about how it relates to good CRM.
CRM July 2006 Larry Luxner	A Nearshore Niche in Nicaragua Two new call centers offer bilingual agents, lower operating costs, and closer-to-home comfort to U.S. companies.
BusinessWeek July 10, 2006 Jena McGregor	How Failure Breeds Success Everyone fears failure. But breakthroughs depend on it. The best companies embrace their mistakes and learn from them.
BusinessWeek July 10, 2006 Jena McGregor	Reading Your Rival's Mind "The Secret Language of Competitive Intelligence: How to See Through & Stay Ahead of Business Disruptions, Distortions, Rumors & Smoke Screens" is a nuts-and-bolts primer on competitive intelligence.
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