Strategy & Management

Magazine articles on business strategy, management and leadership.

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CRM June 1, 2006 Phillip Britt	Market Focus: Retail: How (and Where) May We Serve You? Retail consumers want to receive a high level of service regardless if they shop online, in a store, or some combination of channels. The retailers that recognize and meet this challenge of multichannel customer service are the ones that will get the best profit margins.
CRM June 1, 2006 Colin Beasty	Dialing Up Financial Services Amdocs continues its quiet penetration of the financial services market by leveraging the lessons of product bundling it learned in dominating the telecom industry.
Financial Planning June 1, 2006	FP50: On the Cutting Edge Four broker-dealers have found success by creating their own unique business models.
Registered Rep. June 1, 2006 Kristen French	Is Legg Mason Suffering Citi Indigestion? Can Legg Mason pull it off? That's what fickle Wall Street investors are wondering lately about the firm's blockbuster asset swap deal with Citigroup, in which Legg exchanged its brokerage unit for Citi's asset management business.
The Motley Fool June 1, 2006 Anders Bylund	Nothing Novel About Novell The software maker has potential, if it would only shed the trappings of its old self. Investors, take note.
The Motley Fool June 1, 2006 Rich Smith	Ciena Expands at Its Future's Expense The telecom unwisely boosts earnings by slashing R&D spending. Wise investors need to look further, and ask what the future holds for a company that refuses to invest in it.
The Motley Fool June 1, 2006 Nathan Parmelee	A Grand Plan at Heinz If Heinz can make some headway on those expenses and improve the marketing message behind its core ketchup and sauces product lines, that would be a boon for shareholders.
The Motley Fool June 1, 2006 Rick Aristotle Munarriz	Take Your CEO to Work Day The new CEO has plans for Six Flags, but the ride may still be bumpy for investors.
CRM June 2006 Coreen Bailor	7 Strategies for Partnering With Outsourcers Overlooking these simple outsource partnership practices may scrap any hope of delivering a seamless customer service experience.
CRM June 2006 Barton Goldenberg	Transitioning to the NetGen Environment Here are six steps smart companies are taking today to compete in the multitasking generation's business world. Companies that follow this plan will be more equipped to transition to the NetGen environment.
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