Strategy & Management

Magazine articles on business strategy, management and leadership.

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The Motley Fool March 7, 2006 Alyce Lomax	Wal-Mart's Blogging Blunder The retail behemoth's attempt to repair its image via blogs seems to be backfiring.
The Motley Fool March 7, 2006 David Gardner	The Knot Opens Up An interview with David Liu, CEO and co-founder of the wedding media and services company The Knot on why it took The Knot seven years to turn a profit, what the typical user of The Knot looks like, competitive threats, and offline business prospects.
HBS Working Knowledge March 6, 2006 Deepak Malhotra	Four Strategies for Making Concessions In business, most people understand that negotiation is a matter of give-and-take: You have to be willing to make concessions to get concessions in return. But the process of making concessions is easier said than done.
HBS Working Knowledge March 6, 2006	A Satisfied Customer Isn't Enough An excerpt from Fred Reichheld's new book, The Ultimate Question: Driving Good Profits and True Growth, which offers a system called the Net Promoter Score that helps rate customers based on their view of your company.
HBS Working Knowledge March 6, 2006 Jim Heskett	The China Dilemma for U.S. Firms: Comply, Resist, or Leave? For Yahoo and Google, among others, things are complex. Should companies: (1) comply with Chinese requirements that they make available information regarding individuals using their Internet sites that could endanger users' welfare, (2) resist such license requirements, or (3) cease doing business in China.
HBS Working Knowledge March 6, 2006 Jonathan Byrnes	Is Your Organization Reptile or Mammal? When it comes to customer and supplier relations, some companies are like reptiles, some like mammals. Reptiles lay dozens of eggs in the hope that a few will survive. Mammals, on the other hand, generally give birth to a few young and nurture them over a period of time.
The Motley Fool March 6, 2006 Alyce Lomax	More Gaps at Gap Are executive departures a blessing in disguise or a sign of more troubled times to come? Investors, take note.
The Motley Fool March 6, 2006 Alyce Lomax	AIM Opens Fire Harvesting the creativity of developers all around the Web bodes well for AIM. Perhaps AOL will be increasingly willing to change as it comes up with new strategies to stay relevant on the changing Web.
The Motley Fool March 6, 2006 Rick Aristotle Munarriz	It Takes an iVillage iVillage is finally sold off as the prolific online content provider is gobbled up by NBC Universal. Investors, take note.
Job Journal March 5, 2006 Bob Rosner	Working Wounded: A Respectful Privacy Policy Follow these tips and you shouldn't be blindsided by any nasty surprises from your privacy policy.
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