Strategy & Management

Magazine articles on business strategy, management and leadership.

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CRM February 1, 2006 Alexandra DeFelice	Return on Rupees By using Unica's Affinium products, India-based HDFC Bank increased marketing campaign volume by more than 200% in the first six months of deployment and by 500% in fiscal year 2005.
CRM February 1, 2006	Secret of My Success: Getting Call Center Ducks in a Row A large insurance provider turns to a state government and a local college to train agents before they come to the call center.
CRM February 1, 2006 Marshall Lager	Dear John Inc. Here is a break-up letter inspired view of how Pitney Bowes and Firstlogic, having announced their engagement in September 2005, called it off after the SEC raised an eyebrow after the party.
CRM February 1, 2006 Colin Beasty	The On-Demand Influx Industry pundits expect Google and Microsoft to shake up the on-demand software market.
Financial Planning February 1, 2006 Bob Hirschfeld	The New, Improved Morningstar What will Ibbotson add to the fund-tracker's growing empire? With its stock and revenues soaring, Morningstar will probably be looking for more takeover targets. For financial planners, the new firm should provide a broader set of analytic capabilities.
IndustryWeek February 1, 2006	Cash Flow Is King Manufacturers pay little attention to long-term interest rates when deciding to invest.
IndustryWeek February 1, 2006 Tonya Vinas	Latin American CEOs Differ On Concerns CEOs at companies in Mexico and South America share many of the same worries, but they differ on their levels of concern on a few key issues.
IndustryWeek February 1, 2006 Jill Jusko	Sarbanes-Oxley: Private Opportunity In Public Regulation With an eye toward the future, some closely held firms voluntarily adopt Sarbanes-Oxley Act principles.
IndustryWeek February 1, 2006	Letters To The Editor For February 2005 Readers debate whether offshoring involves ethical choices or conscience calmers?
IndustryWeek February 1, 2006 Patricia Panchak	Editor's Page -- Continuous Improvement In The Executive Suite Manufacturing executives can no longer plan for change. Change must be part of their plan.
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