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Bio-IT World
September 2005
Michael A. Greeley |
Harvesting Patient Data Longitudinal data tools will allow pharmaceuticals to optimize sales force deployments and distribution strategies based on medical impacts of their compounds across various population sets.   |
IndustryWeek
October 1, 2005
Michael K. Evans |
Evans On The Economy -- Oil's Murky Mystery Solved Why higher oil prices haven't slowed the U.S. economy. |
Fast Company
October 2005
Jena McGregor |
High-Tech Runner-up: Panera Bread While free wireless is popping up in restaurants and cafes all over the place, none have risen to the occasion like Panera Bread -- with 700 of its 800 outlets offering its customers free WiFi. |
Fast Company
October 2005
Michael A. Prospero |
Leading Listener: Cabela's Cabela's turns to its highly engaged employees for feedback on its products. |
Fast Company
October 2005
Jena McGregor |
Listener Runner-up: W Hotels W Hotels Has taken "listening to your customers" to the penthouse level. |
Fast Company
October 2005
Jena McGregor |
Listener Runner-up: Intuit Intuit has many ears, open to the Voice of the Customer. |
Fast Company
October 2005
Lucas Conley |
Customer-Centered Leader: Maxine Clark Building memories is the goal of Build-A-Bear founder and CEO, Maxine Clark - and she relies on her customers for help. |
Fast Company
October 2005
Lucas Conley |
Customer-Centered Leader Runner-up: Craig Newmark Armed only with a Treo, Craigslist founder, Craig Newmark, wages constant battle against the hordes of unscrupulous and fraudulent that would defile his website. |
Fast Company
October 2005
Jena McGregor |
Customer-Centered Leader Runner-up: Michelle Peluso Travelocity is the customer's knight in shining armor when it comes to supplier disputes. |
Fast Company
October 2005
Jennifer Vilaga |
Profitable Player: Kiehl's Founded as a New York apothecary in 1851, Kiehl's gives away free samples to build bonds with customers. |
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