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CFO
June 1, 2005
Don Durfee |
Go Direct, Young Man Despite the headaches, more retailers and smaller manufacturers are turning to do-it-yourself sourcing.   |
CFO
June 1, 2005
Alix Nyberg Stuart |
How to Talk to a Hedge Fund Hedge funds have massive amounts of capital at their disposal and today's experts warn that shunning fund managers is a bad idea for your investor-relations department. |
CRM
June 1, 2005
Paul Stockford |
Workforce Optimization's Missing Link Companies should strengthen their workforce optimization strategy with the addition of efficient agent selection tools. |
CRM
June 1, 2005
Chris Selland |
What's Your Response to Industry Consolidation? The CRM market is consolidating and that consolidation is not merely happening, it's accelerating. Consider these four strategies that a current or prospective CRM customer can have for protecting their company. |
CRM
June 1, 2005
Eric Krell |
The Race Won, the Payout Begins Month 12: To make good on its year-one deliverables Churchill Downs' CRM team must make believers out of everyone. |
CRM
June 1, 2005 |
Tarantella M&As left remote access provider Tarantella in an information silo trance; a new CEO called on SalesLogix to cast a customer-centricity spell. |
CRM
June 1, 2005
Colin Beasty |
Virtual Contact Centers Need Some Fine-Tuning With recent product enhancements, such as VoIP Virtual Contact Center by Five9 and Siebel's announcement of Siebel On Demand 7 equipped with distribution capabilities for call center management, virtual contact centers are gaining momentum. |
CRM
June 1, 2005
Marshall Lager |
Fear and Loathing in the Database A company's CRM system might make it vulnerable to hackers, but with risk comes opportunity. |
CRM
June 1, 2005
Marshall Lager |
Show Me Where It Hurts The drug industry faces an uphill battle against counterfeiting, bootlegging, and eroding consumer confidence. Is there a way to solve this CRM nightmare? |
CRM
June 1, 2005
Coreen Bailor |
Carrier Consolidation Continues Wireless carriers must nurture existing customers, not just focus on attracting new ones. |
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