Strategy & Management

Magazine articles on business strategy, management and leadership.

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The Motley Fool April 1, 2005 Rich Duprey	Retailing's Shopping Spree Rumors of more mergers in the industry buoy J.C. Penney and Saks. Whether consolidating or going it alone, retailing is worth watching these days.
The Motley Fool April 1, 2005 Tom Taulli	Et Tu, Morgan Stanley? It's a palace revolt at Morgan Stanley. But we should probably not feel too sorry for CEO Philip Purcell, who made about $22 million last year. If he loses, he will not suffer the fate of Caesar but will have a very big payday instead.
The Motley Fool April 1, 2005 Rick Aristotle Munarriz	Google Gigs It Up Google celebrates its Gmail anniversary by upping the ante in the email war. It's a brilliant move for Google, especially since it took Yahoo! all of 51 weeks to eventually match Google's original offer while Microsoft's Hotmail is still providing a stuttered response.
CRM April 2005	The 2005 CRM Service Awards: Introduction A preview of CRM Service Awards recognizing excellence in customer service.
CRM April 2005 Phillip Britt	The 2005 Service Elite Awards The 2005 Service Elite awards in customer service in the following categories: Knowledge-Base Tools, Agent-Facing Universal Desktop, Quality Monitoring, Workforce Management, Speech Solutions, and Outsourcing Services.
CRM April 2005 Coreen Bailoret al.	The 2005 CRM Service Leaders--Part II The editors recognize the top-three leaders in CTI, IVR, quality monitoring, Web self-service, workforce management and optimization, contact-center outsourcing services, and agent-facing universal desktop applications.
InternetNews March 31, 2005 Michael Singer	Transmeta Restructures, Swaps CEO The Santa Clara, Calif.-based firm said it will now primarily be known as a technology and intellectual property licensing company with special engineering services also available.
BusinessWeek April 11, 2005 Jeffrey E. Garten	Andy Grove Made The Elephant Dance Intel's boss, Andrew S. Grove, who retires soon, kept the giant perennially nimble.
BusinessWeek April 11, 2005	Getting Emerson Humming Again James Berges, president of Emerson Electric Co., talks about the benefits of lean growth, the business environment in Europe and China, and the trap of higher costs
BusinessWeek April 11, 2005 Brady & Vickers	AIG: What Went Wrong A look at how AIG insurance got itself in such a mess -- and where all the probes are headed.
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