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HBS Working Knowledge January 10, 2005 Leonard & Swap |
The Knowledge Coach Make sure the knowledge gained by top employees doesn't leave with their retirement, advises the authors of "Deep Smarts." One solution: Develop a knowledge transfer coach.  |
HBS Working Knowledge January 10, 2005 Martha Lagace |
How to Put Meaning Back into Leading Should money be the sole measure for evaluating and rewarding the effectiveness of a leader? Maybe not. When research on leadership pays more attention to financial results than a person's ability to give the company a sense of purpose, something crucial is lost.  |
HBS Working Knowledge January 10, 2005 Austin & Reficco |
Motivation and the Cross-Sector Alliance Corporate partnering with social organizations is beneficial for both, as seen in fruitful relationships built in the Americas. But first you must understand the motives of each party. That's the gist of the recently published "Social Partnering in Latin America."  |
HBS Working Knowledge January 10, 2005 Sean Silverthorne |
Professors Introduce Valuation Software Two Harvard professors have developed a business analysis and valuation software program, which is being sold to the public. Here is why investors and executives should take a look.  |
HBS Working Knowledge January 10, 2005 Jonathan Byrnes |
Nail Customer Service When you do a good job of fixing a customer service problem, you often earn more customer loyalty than if there had been no problem. This is when you can show your worth, and earn your customer's trust. Here are some examples worth following.  |
InternetNews January 10, 2005 Roy Mark |
Alltel Acquires Western Wireless In an acquisition that makes it the nation's fifth-largest wireless carrier, Alltel is acquiring Western Wireless in a stock-and-cash deal valued at $6 billion.  |
InternetNews January 10, 2005 Clint Boulton |
BMC Grabs ID Management Vendor BMC Software agreed to acquire privately held Calendra, a Paris-based maker of identity management software, for $33 million in cash. The deal, should it close, would refresh a consolidation trend in the software space.  |
InternetNews January 10, 2005 Clint Boulton |
Concord Widens Service Footprint With Aprisma Buy In a merger of IT service software vendors, Concord Communications agreed to acquire privately held Aprisma Management Technologies from Gores Technology Group for $93 million in cash.  |
AskMen.com Ash Karbasfrooshan |
Drafting Bad Employees More often than not, a young professional's failure to meet expectations is not entirely his own fault. Sometimes, the employer deserves to shoulder some of the blame.  |
Bank Systems & Technology January 7, 2005 Ivan Schneider |
Don't Apologize - Anthropologize! Business strategies from a retail anthropologist for the banking world.  |
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