Strategy & Management

Magazine articles on business strategy, management and leadership.

Old Articles: <Older 3531-3540 Newer>

Registered Rep. December 1, 2004 David A. Gaffen	Meet the New Boss, Different From the Old Boss November's news that Bob Mulholland was leaving Merrill Lynch wasn't entirely a surprise. He had been co-head of the 14,000-strong retail brokerage unit, but Merrill insiders figured all along that only one boss would prevail.
Registered Rep. December 1, 2004 Will Leitch	SOS It is an ominous time for small broker/dealers, for everyone from the chairman to the local rep. As always, the best way through the uncertainty is ingenuity.
Registered Rep. December 1, 2004 David A. Gaffen	Sallie Krawcheck Has Left the Building In a move that presages future Citigroup plans, Smith Barney CEO Sallie Krawcheck and Citigroup's CFO Todd Thomson have switched offices.
Registered Rep. December 1, 2004 Anne Field	I've Got Your Back The image of the strong, silent loner is a powerful one in this country, but it loses some of its potency when applied to the modern brokerage industry.
CRM December 2004 Ginger Conlon	Taking Charge Read about these dynamic new top executives in the CRM industry.
Fast Company December 2004 Linda Tischler	It's Not About the Doughnuts Can an old New England pastry purveyor find new life as a hip coffee shop? Dunkin' Donuts plans to give Starbucks a run for its latte.
Fast Company December 2004 Linda Tischler	Creme of the Crop Dunkin' Donuts' CEO talks about turnarounds, the value of values, and the "healthy halo" -- and promises he'll never change the company's name.
CRM November 19, 2004	The Pulse: What Was the Most Critical Factor in Your Choice of CRM Vendor? Here's a chart showing what the deciding factor was in choosing a CRM vendor.
CRM November 15, 2004 Paul Stockford	Create Win-Win Outsourcing How contact centers can have the benefits of both off- and onshore sites.
CRM November 15, 2004 Laura Preslan	Take the Chaos Out of Pricing It is possible to take price management from disparate to optimized. Once the price strategy is documented the remaining decisions become much easier to make, because they are tied to the strategy.
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