Strategy & Management

Magazine articles on business strategy, management and leadership.

Old Articles: <Older 3381-3390 Newer>

HBS Working Knowledge November 1, 2004 Jonathan Byrnes	Creating Paradigmatic Change in Your Customers What do you do when your customer "gets it," but won't do anything about it?
InternetNews November 1, 2004 Michael Singer	Latest Oracle Gambit Draws Criticism Oracle's latest (and apparently its last) offer of $24 per share for Peoplesoft has triggered a maelstrom of opinions.
Bank Technology News November 2004 Lee Conrad	Outsourcing: Jobbed-Out Work Returns To The Mother Ship Taking a hard-line stance on curbing IT costs, two banks announced plans to reintegrate billions in outsourced work. Market observers say this may signal an IT "in-sourcing" trend.
Bank Technology News November 2004 Shane Kite	Trading: Direct Execution Players Get Beefy Banks and brokers are stocking up on tech and management tools, bundling direct access with algorithmic trading, as the industry gets more competitive than ever.
Bank Technology News November 2004 John Adams	Data Management: Webster Tries To Redefine CRM Webster Bank is adopting new technology that aims to upgrade data storage capability, turning it into a tool that gives a much broader view of customers, their financial profiles and banking relationships.
CRM November 2004 Vicki Powers	CRM Claims the Corner Office Today, such organizations as Coca-Cola, Delta Air Lines, Hershey Foods, Kellogg, Nautilus, and Sears all have chief customer officers -- the customers' champion on the executive team.
CRM November 2004 Coreen Bailor	The Underrated Differentiators Contact centers can help organizations create a significant competitive advantage. Here's how.
CRM November 2004 Jason Compton	Anatomy of a CRM Analyst Industry analysts can make the perfect partner for building a CRM strategy--if you know how to capitalize on their services.
CRM November 2004 Barton Goldenberg	Who Really Owns the CRM Initiative? The battle between business and IT for control of users' desktops.
Fast Company November 2004 Bill Breen	Living in Dell Time Dell has replaced inventory with information, and that has helped turn it into one of the fastest, most hyperefficient organizations on the planet. Here's how Dell uses speed as the ultimate competitive weapon, and why rivals may never be able to catch up.
<Older 3381-3390 Newer> Return to current articles.