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CFO
June 1, 2004
Karen Bannan |
The $33 Billion Phone Bill Businesses are spending more on cellular services than ever before. Are they getting slammed?   |
CFO
June 1, 2004
Lori Calabro |
Letting Down Your Guard With takeover defenses being increasingly dismantled, will a rise in hostile acquisitions be the result? |
CFO
June 1, 2004
Don Durfee |
The Ephemeral Finance Executive Overworked CFOs are turning to interim finance managers for help. But that could jeopardize quality improvements. |
CFO
June 1, 2004
Edward Teach |
Avoiding Decision Traps Cognitive biases and mental shortcuts can lead managers into costly errors of judgment. |
CFO
June 1, 2004
Kate O'Sullivan |
CPA Ascendant With accounting savvy more important than ever, is the CPA (rather than the MBA) the new must-have credential for finance execs? |
CIO
June 1, 2004
Tracy Mayor |
From Chaos, Agility In the merger of Mead and Westvaco, the new CIO rejected the existing IT corporate cultures for a third way. |
CIO
June 1, 2004
Edward Prewitt |
Encourage Employee Socializing How to optimize the other kind of corporate network |
CIO
June 1, 2004
Susan H. Cramm |
Desperation Outsourcing We've all seen desperation outsourcing rationalized under the guise of strategy. But these "strategic initiatives" really are ham-handed attempts at rectifying larger ills |
CRM
June 1, 2004
Ginger Conlon |
Don't Get Comfortable If you become complacent with your success, you could miss signals from customers that their needs are changing. |
CRM
June 1, 2004
Chris Selland |
Offshore Versus Onshore Contact Centers As long as the service is good, does the customer really care? |
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