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CRM May 2004 Emmy Favilla |
CRM in Action: Inova Tackles Training to Ensure CRM Success Inova Health System, a not-for-profit healthcare system in Northern Virginia, wanted to ensure the success of its CRM system.  |
CRM May 2004 Jason Compton |
How to...Select the Right People for a CRM Strategy Team These four strategies will facilitate the successful business transformation that accompanies CRM.  |
Fast Company May 2004 Chuck Salter |
And Now the Hard Part Can JetBlue make the leap from popular and profitable niche airline to major player without losing its soul? Only if it can grow big but stay small at heart.  |
Fast Company May 2004 Linda Tischler |
What's The Buzz? A young Boston-based marketing agency, BzzAgent LLC, has put together a nationwide army of just plain folks who stand ready to give your product great word of mouth.  |
Fast Company May 2004 Chuck Salter |
The Truth Shall Set You Free For the past 23 years, Harbour and Associates has told U.S. automakers what they don't want to hear--that they're inefficient and uncompetitive. Here's why knowing the worst about yourself can be the best thing that ever happened to you.  |
Fast Company May 2004 Jena McGregor |
Balance & Balance Sheets By now most of the world (outside of the occasional football coach) knows that a woman-friendly workplace is good business. But while many big companies have all sorts of programs to retain and promote women, one obscure accounting firm has been particularly successful at doing so.  |
Fast Company May 2004 Jena McGregor |
The World Is Their R&D Lab Innovation middlemen try to put inventors and businesses together. It's a way for companies to find great ideas outside their own R&D labs.  |
Fast Company May 2004 Danielle Sacks |
60 Seconds With Erik Weihenmayer Erik Weihenmayer was the first blind climber to scale Mt. Everest. Now he's helping corporations see things in a different light.  |
Fast Company May 2004 Kerry J. Sulkowicz |
The Corporate Shrink I'm a lawyer, and I have just joined my first corporate board. The chairman, a client of mine, runs meetings as if only his ideas matter; he seems more interested in impressing us than in using our counsel. How do I handle this?  |
Fast Company May 2004 Ted Harro |
Lessons From the Doom Loop What to do when your company and career are caught in a death spiral.  |
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