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BusinessWeek
March 8, 2004
Gerry Khermouch |
Irish Whiskey With A Twist Producers are tweaking their distilling to create new offerings and boost sales   |
CFO
March 1, 2004
Joseph McCafferty |
Going for Growth Finding new sources of revenue is harder than ever. Here's how to grow without damaging your roots. |
CFO
March 1, 2004
Tim Reason |
Scrubbing the Numbers Cleaning up the balance sheet boosts year-end cash flow, but it can leave some messy problems. |
CFO
March 1, 2004
John Goff |
The Discreet Charm of the SMB Increasingly, enterprise software vendors are targeting small and midsize businesses. |
CFO
March 1, 2004
Julia Homer |
Signs of Spring Finance executives have turned their attention to the problem of sustaining real growth. |
CFO
March 1, 2004
John Edwards |
Answering RFQs, PDQ New software helps companies optimize prices. One caveat: it often comes with an optimized price. |
CFO
March 1, 2004
Kate O'Sullivan |
Going Public In an era of tight budgets, CFOs are bringing private-sector management techniques to the public arena. |
CRM
March 1, 2004
Ginger Conlon |
Service Takes the Lead Customer expectations have been rising and continue to do so. Many businesses recognize this and have reacted accordingly by increasing the proficiency of their service staff, improving their IVRs, implementing newer and better service processes and technologies, and more. |
CRM
March 1, 2004
Michael Fields |
Cingular Wireless Cingular employed CRM because its goal was to build a world class sales organization. To attract professional B2B salespeople we wanted to have common sales processes, along with the best tools available to support their needs. |
CRM
March 1, 2004
Vicki Powers |
CRM Starts in the Executive Suite Chief customer officers are proliferating in organizations that embrace customer centricity. |
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