| Old Articles: <Older 2011-2020 Newer> |
 |
Fast Company March 2004 Abby Schultz |
Can This Copy Shop Go Green? Kinko's copy shops use 32 million sheets of paper every day. Still, the company seeks a balance by conserving energy, buying renewable energy, and striving for sustainability.  |
Fast Company March 2004 Cheryl Dahle |
60 Seconds With Jed Emerson Someday, we may look back and wonder, What if we didn't judge business on financial performance alone? Emerson wonders that today.  |
Fast Company March 2004 Marshall Goldsmith |
To Help Others Develop, Start With Yourself Great leaders encourage leadership development by openly developing themselves.  |
Fast Company March 2004 Shoshana Zuboff |
Wealth Creation, 21st-Century Style Consumption is now becoming even more abstract, as people seek control over the quality of their lives, not just the quantity of their stuff. This new consumption has gathered force at the margins of the economy and is now poised to redefine business.  |
HBS Working Knowledge Jim Heskett |
Are Customer Loyalty Initiatives Worth the Investment? How many times have you heard that it costs several times more to attract a new customer than keep an existing one? Or that satisfied, loyal customers become more and more profitable over their lifetime as they purchase new products, updates on old ones, supplies, and services, all the while recruiting others to do the same?  |
BusinessWeek March 8, 2004 Timothy J. Mullaney |
Intel's Twist on Venture Capital Its VC arm is less concerned with investment returns than it is with bolstering companies that have hot, chip-hungry technologies  |
BusinessWeek March 8, 2004 |
Craig Barrett on the Digital Future Says Intel's CEO: "After 20 years of talking, this so-called convergence of computing and communications is happening"  |
CIO March 1, 2004 Christopher Koch |
Bursting the CMM Hype - Software Quality U.S. CIOs want to do business with offshore companies with high CMM ratings. But some outsourcers exaggerate and even lie about their Capability Maturity Model scores.  |
CIO March 1, 2004 Elana Varon |
AARP Is Talking 'Bout That Generation - Customer Service During the next 10 years, two-thirds of the 76 million baby boomers will be easing into middle age and preparing for retirement. AARP is getting ready.  |
CIO March 1, 2004 |
Q&A With Maurice Schweitzer | Business Decisions - Bias Beware It's commonly believed that the more time we devote to a project, the better the results. Not so. Wharton professor Maurice Schweitzer tells Senior Writer Stephanie Overby how CIOs can correct "input bias" and stop confusing quantity with quality.  |
| <Older 2011-2020 Newer> Return to current articles. |