Strategy & Management

Magazine articles on business strategy, management and leadership.

Old Articles: <Older 1841-1850 Newer>

CRM January 26, 2004 Patrick O'Neal	Customers Prefer Self-Service When companies empower customers to transact how they want, when they want, the majority of customers will choose the lowest cost option..
InternetNews January 20, 2004 Michael Singer	Sun Sharpens Edge Strategy with Acquisition The company looks at data center switch maker Nauticus Networks to help it better deal with SSL, security, load balancing and virtualization.
InternetNews January 20, 2004 Janis Mara	Yahoo! Lab to Cook Up New Search Tech Yahoo!'s new research group will help the Internet giant fight for search superiority.
CRM January 19, 2004 Mike Berman	Manage the Customer, Then the Relationship Most organizations are ineffective when it comes to properly leveraging CRM's capabilities. Here's how to do it right.
HBS Working Knowledge January 19, 2004 Julia Hanna	Winning Ways on the Factory Floor Meet seven Harvard Business School alumni from the manufacturing industry, with fresh perspectives on global partnerships, customer service, competition, and product innovation.
HBS Working Knowledge January 19, 2004 Conger & Fulmer	Bench Strength: Grooming Your Next CEO Finding a new CEO goes beyond maintaining a roster of talent. Smart companies link succession planning with leadership development.
HBS Working Knowledge January 19, 2004 Diane L. Coutu	Executive on the Couch What makes leaders tick or tock? Diane L. Coutu interviews psychoanalyst and professor Manfred F. R. Kets de Vries.
HBS Working Knowledge January 19, 2004 Stever Robbins	How Leaders Use Questions Do you have anything to share regarding the subject of asking the right questions? Someone once said "Forget the answers; focus on asking the right questions."
Entrepreneur February 2004 Dale Buss	Beyond Basic Training We don't know what you've been told, but boot camp's worth its weight in gold. These intense leadership training courses are changing the way entrepreneurs do business. Think you can handle it?
Entrepreneur February 2004 C.J. Prince	On Bended Knee Will that big-name client end up making -- or breaking -- your small business?
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