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Fast Company
Neal Ungerleider |
Toyota Launching $1 Billion AI Lab . . . And It's Not Just For Cars The Toyota Research Institute will focus on building artificial intelligence products for automobiles and the home.   |
Fast Company
Neal Ungerleider |
Report: Google Considering A Microchip Play For Android New reports indicate that Google is actively intervening in the fate of hardware for future Android phones, and even considering making their own processors. |
Fast Company
Neal Ungerleider |
Facebook Launches "Music Stories" With Apple And Spotify Facebook is rolling out a new feature lets users share and play individual Spotify and Apple Music songs in their news feeds. |
Fast Company
Daniel Terdiman |
YouTube Adds VR To Its Android App YouTube wrote that it's now possible to watch VR videos -- which can provide an immersive, 360-degree view of a wide range of content -- via the Android app. |
Fast Company
Elizabeth Segran |
Etsy Struggles To Remain Cozy And Local Amid Global Expansion CEO Chad Dickerson described ways that Etsy is trying to balance its new position as a publicly traded company with its identity as a cozy marketplace for handcrafted goods. |
Fast Company
John Paul Titlow |
Slack's Newest Feature Lets You Call A Lyft From Within Slack Over the last several months, team messaging app Slack has focused more and more on becoming a platform. |
Fast Company
Pavithra Mohan |
Activision To Buy Candy Crush Creator For $5.9 Billion Activision Blizzard, the company behind video games like Call of Duty and World of Warcraft, just inked a deal to acquire King Digital Entertainment, the maker of wildly popular mobile game Candy Crush Saga. |
Fast Company
Neal Ungerleider |
Amazon To Open A Brick-And-Mortar Bookstore Amazon, the company that helped put so many brick-and-mortar bookstores out of business, is... opening a new brick-and-mortar bookstore. |
CRM
November 2015
David Myron |
Let Empathy Toward Customers Guide You An empathetic employee will listen to customers, understand their needs, and be motivated to provide them with the right solution |
CRM
November 2015
Donna Fluss |
It's Time for a Customer Service Revolution Creating a frictionless customer experience will require a service rethink -- and a company wide effort |
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