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CRM October 22, 2015 Bill Hobbs |
6 Things You Should Know About Customer Success Paying extra attention to current customers will help prevent churn -- and turn them into promoters of your business. |
Fast Company Neal Ungerleider |
SXSW May Host A Day-Long Event On Online Harassment Fast Company reached out to Vox and BuzzFeed, both of whom declined to comment on their participation in SXSW. |
Fast Company Neal Ungerleider |
Amazon Planning Private-Label Clothing Lines At a Tuesday event hosted by fashion publication WWD, Amazon announced plans to eventually sell its own private label fashion brands as part of a larger rollout in the apparel sector. |
Fast Company Rose Pastore |
Twitter CEO Jack Dorsey: "Moments Represents A Real Shift In Our Thinking" The recent launch of Moments, a curated section of Twitter that organizes tweets into narratives around breaking news events, is part of a changing long-term strategy at Twitter. |
Fast Company John Paul Titlow |
Why Did Drake's "Hotline Bling" Fail To Top Billboard Charts? Blame Apple Music So why isn't "Hotline Bling" number one on the Billboard Hot 100? Turns out it's Apple's fault. |
Fast Company John Paul Titlow |
With Affirm, PayPal Cofounder Has A New Way For You To Buy Things Without Credit Cards Max Levchin has a new option to add to the mix: on-the-fly credit loans with fewer fees and more customer transparency than traditional credit cards. |
Fast Company November 2015 Max Chafkin |
How Failed JC Penney CEO Ron Johnson Is Redeeming Himself With Enjoy The company sells consumer electronics via the web and has its couriers, or "Experts," in Johnson's parlance, act as modern-day Maytag Men, hand-delivering the items in as little as four hours. |
CRM October 13, 2015 Lior Arussy |
To Be Customer Centric, You Need Teamwork To please customers in today's marketplace, you need everyone on board. And it starts at the top. |
Fast Company Neal Ungerleider |
Facebook Takes Aim At Twitter, Adds Universal Search The new search functionality is a push to surface more internal, Facebook-generated content when users search for news topics. |
Fast Company Daniel Terdiman |
Google Says Mobile Search Has Surpassed Desktop Search In January 2016, Alphabet will report both the results of Google's core businesses and Alphabet results, which it will refer to as "other bets," said CFO Ruth Porat. |
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