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Fast Company Neal Ungerleider |
T-Mobile's New Strategy: Upgrade Your Phone Three Times A Year T-Mobile is trying something new: an early upgrade plan that lets users trade in their smartphones up to three times a year. |
HBS Working Knowledge June 24, 2015 Christian Camerota |
Upgrading School with a Startup Mentality A case study explores a new breed of "microschools" focused on reducing costs, enhancing educational impact, prioritizing customer satisfaction, and using technology to create continuous improvement. |
Fast Company John Paul Titlow |
With Over 1 Million Users, Slack Now Aims To Get A Lot More Useful Slack just keeps blowing up. The super buzzworthy work -- and dating? -- chat app just surpassed 1.1 million active users. |
CRM June 10, 2015 Leonard Klie |
The Secret to Loyalty Is Less Effort, Speakers at Interactive Intelligence's Interactions Assert Simply delighting customers doesn't breed loyalty, but it can cost more, CEB research suggests. |
Fast Company Neal Ungerleider |
Instacart Promotes Some Contract Workers To Part-Time Employees Instacart, the grocery delivery service for urbanites with money to spend, just did something very unusual for an on-demand startup: It reclassified many of its workers as part-time employees rather than independent contractors. |
Fast Company Neal Ungerleider |
IBM Teams Up With The Weather Company For Emergency Tech The Weather Company is doing something that's a long way from weather updates on cable television: emergency management software for cities. |
Fast Company Jul/Aug 2015 Rob Brunner |
How Shake Shack Leads The Better Burger Revolution Since opening the Union Square Cafe in New York in 1985, Danny Meyer has perfected a brand of relaxed but highly polished service. |
Fast Company Neal Ungerleider |
Now You Can Go Shopping On Twitter Twitter is beginning to roll out pages for products and places with e-commerce integration. The pages are part of the social networking site's increasing foray into e-commerce and monetization. |
HBS Working Knowledge June 17, 2015 Michael Blanding |
Excellence Comes From Saying No In a new course designed by Frances Frei and Amy Schulman, business and law students help each other define and achieve their own interpretations of success. Lesson one: You can't be great at everything. |
Fast Company Neal Ungerleider |
Starbucks Is Shuttering La Boulange Stores This is bad news for carb-loving patrons, as well as for Starbucks, which was experimenting with the bakeries as an expansion beyond its staple of coffee and snacks. |
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