Strategy & Management

Magazine articles on business strategy, management and leadership.

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BusinessWeek December 22, 2003 Nanette Byrnes	Is Wilbur Ross Crazy? Like a fox, maybe. His bets on steel plants, textile mills, and other woebegone assets are risky, but they're paying off.
BusinessWeek December 22, 2003 Otis Port	Can New Technology Recharge Xerox? Herve Gallaire talks about getting the innovation engine back on track.
Inc. December 2003 Michael Fitzgerald	When Your Neck Is On The Line Should a leading tiemaker cope with a market slump by putting his own neck on the line?
Inc. December 2003 Norm Brodsky	Street Smarts: The Capacity Trap II Sometimes it's better to let your unused capacity stay unused.
Bank Technology News December 2003 John Adams	BofA's Fleet Of Headaches Bank of America bit off a mouthful when it bought FleetBoston, and the digestion promises to be long, fraught with all the trials and tribulations emerge in the wake of such consumption.
CRM December 8, 2003 Jan Kolasinski	Call Center Performance and Customer Satisfaction Better understanding of the decisional procedures of a call center could provide call center organizations with the level of customer service they have been striving for.
HBS Working Knowledge December 8, 2003 Michael Wheeler	Is That Really Your Best Offer? This article identifies six ways to more effectively separate fact from fiction at the bargaining table. The focus will be on the interactive quality of the process -- specifically, how one party's words and deeds influence the other party's behavior on an ongoing basis.
HBS Working Knowledge December 8, 2003 Lauren Keller Johnson	Outsmarting with Outsourcing Your company has decided to outsource and put you in charge of the initiative. Learn how to quickly and cost-effectively implement outsource projects in this article.
Inc. December 2003 Bobbie Gossage	Mom & Pop Psychology Your company has a personality all its own. Find out what it is.
BusinessWeek December 15, 2003 Wendy Zellner	Lessons From A Faded Levi Strauss It has one of the world's best-known brands, but it's not hip. And sales are dismal.
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