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HBS Working Knowledge December 1, 2003 Jonathan Byrnes |
Bridge the Gap Between Strategy and Tactics Core integrated planning is a five-step process. Here are the key Magic Matrices, and some important planning issues they enable managers to address.  |
CFO December 2003 Teach & Goff |
Analyze This The fundamentals of portfolio management are being applied to corporate technology assets.  |
CRM December 2003 David Myron |
Driven by Service Contact centers are no longer for basic problem resolution or order-taking. Organizations are now using them to lead major strategic initiatives.  |
Fast Company December 2003 Alison Overholt |
The Good Earth Paul Dolan is no woolly-headed idealist. The head of Fetzer Vineyards is a fierce competitor who happens to believe that sound environmental and social practices are also good business. It's all part of his "triple bottom line" approach.  |
Fast Company December 2003 Ryan Underwood |
This turkey really has legs Greenberg Smoked Turkey runs no ads, takes no credit cards, has no toll-free number -- and may not even want you as a customer. Is this any way to run a thriving mail-order business? Yes indeedy.  |
Fast Company December 2003 Jim Collins |
Leadership Lessons of a Rock Climber For this noted management writer and thinker, the mountain is the ultimate classroom. Here's what he has learned from climbing it.  |
Fast Company December 2003 Julie Bick |
Attack of the Sequel King! He's a movie-studio boss, but in his lean operation, the boss delivers food, hauls lights around, and drives the truck.  |
Fast Company December 2003 James Champy |
Technology Doesn't Matter -- but Only at Harvard Does IT matter anymore? When it comes to innovation, it's more relevant than ever.  |
Fast Company December 2003 Seth Godin |
The Scarcity Shortage In a world of knockoffs, scarcity is in short supply. Bank on it.  |
Managed Care November 2003 Jaan Sidorov |
Case Study of a Failed Merger of Hospital Systems What went wrong between Penn State and Geisinger, and what lessons should be learned?  |
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