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CIO
June 18, 2013
Stephen Lawson |
GE Thinks It's Time to Put Industrial Data in the Cloud The company is introducing a platform for collecting and analyzing data from industrial gear   |
CRM
July 12, 2013
Jessica Valenzuela |
Make Big Data Equal Big Sales Mobility is the modern-day pocketknife for sales reps. |
CRM
July 12, 2013
Carolyn Crews |
Create an Exceptional Customer Service Culture Invest in your team to build a talented employee base. |
CRM
July 12, 2013
Duke Chung |
Made-to-Order Customer Experiences Why customer service will -- and should -- never be the same. |
CRM
July 5, 2013
Paul Jeruchimowitz |
Getting Closer to the Customer by Integrating Business Services Why the shared service model may be on its way out. |
Commercial Investment Real Estate
Jul/Aug 2013
Mary Stark Hood |
Real Estate Gifting Realized: Charitable Remainder Trusts Commercial real estate professionals and their clients should consider all options when discussing the charitable donation of real property. |
Commercial Investment Real Estate
Jul/Aug 2013
Jim Conway |
Retail Revival A new strategy breathes life into so-called zombie centers where the main anchor tenant is missing. Antique malls are part of a $13 billion used-merchandise industry that grew stronger during the recent recession. |
Commercial Investment Real Estate
Jul/Aug 2013 |
CCIM Connections As one of the industry's most prominent voices for housing reform, Dave Liniger sees the positive momentum in the single-family home sector fueling activity in the commercial markets. |
CRM
June 25, 2013
Maria Minsker |
Customer Experience Needs to 'Mature' Forrester urges firms to tailor their CX approach to connected customers. |
Financial Planning
July 1, 2013
Bob Veres |
How to Fix the AUM Fee Model Advisors are trying a dizzying variety of compensation plans. Some have been a lot more successful than others. |
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