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HBS Working Knowledge November 3, 2003 Jonathan Byrnes |
Bridge the Gap Between Strategy and Tactics Profitability management, the theme of this column, is all about translating great strategies into sound plans -- and sound plans into effective tactical actions.  |
HBS Working Knowledge November 3, 2003 Jim Heskett |
Can Investors Have Too Much Accounting Transparency? The collapse of companies like Enron and WorldCom cost investors tens of billions of dollars. But that amount may be dwarfed by the cost of conforming to new laws driven by those corporate scandals -- laws that are intended to protect investors.  |
CRM November 2003 Ginger Conlon |
How Do You Measure Success? Let us count the ways: Sales measures success one way, marketing another way, service another, and IT yet another. For this reason the first step of any CRM initiative should be to set mutually agreed-upon goals and metrics.  |
CFO November 1, 2003 John Goff |
Drowning in Data A flood of corporate data, intensified by Sarbanes-Oxley compliance, threatens to overwhelm business managers.  |
CFO November 1, 2003 Tim Reason |
Borrowing Big Time Tighter credit and bigger deals are making asset-based loans more respectable.  |
CFO November 1, 2003 |
Wall Street Warrior Ten questions for New York Attorney General Eliot Spitzer. His one message for CFOs: "Be careful."  |
CFO November 1, 2003 Edward Teach |
The Deal, Unlocked A controversial Delaware Supreme Court decision knocks down a tactic for sealing a merger agreement.  |
CFO November 1, 2003 David M. Katz |
Rites of Privacy With the dust settling on Sarbox compliance in the public sector, eyes turn to private companies.  |
CFO November 1, 2003 Joseph McCafferty |
Cashless Contributions Are noncash assets really a smart way to fund pension liabilities?  |
BusinessWeek November 10, 2003 Weber & Lavelle |
Family, Inc. Surprise! One-third of the S&P 500 companies have founding families involved in management. And those are usually the best performers  |
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